Terms


Payment

Taurus Maintenance Products currently accepts the following methods of payment for online purchases:

  1. Debit/Credit Card
  2. Electronic Funds Transfers (EFT)
  3. PayToday

1. Debit/Credit Card

Cards will be debited within 72 hours once product stock has been confirmed. You warrant that you are fully authorised to use the credit card supplied for the purpose of paying for any goods ordered. You also warrant that the card has sufficient available funds to cover the total amount of the order including delivery costs.

2. Electronic Funds Transfers (EFT)

Please find our bank account details as follows:

NEDBANK NAMIBIA
Account name: Taurus Maintenance Products
Branch: Independence Avenue
Branch code: 461038
Account no.: 1100 0030 459

BANK WINDHOEK
Account name: Taurus Maintenance Products
Branch: Kudu
Branch code: 482 172
Account no.: 800 166 9831

 

Please use your order number as show on your order confirmation email as your reference. Kindly note that orders will only be processed once the funds transferred reflect successfully on our account. For banks other than Nedbank/Bank Windhoek, funds may take up to two (2) working days to reflect. Kindly forward proof of payment to debtors@tmpn.com or esales@tmpn.com. Payments not received within three (3) working days from checking out will be automatically be cancelled.

3. PayToday

Search for Taurus Maintenance Products on the PayToday app. 


Delivery

  

All items are shipped from our branch in Windhoek. Items are only shipped once payment has been made and confirmed. Items are delivered 2-7 working days after courier pick-up. You will be notified via email as soon as your order is dispatched.

Kindly ensure that you provide us with a valid delivery address and contact number upon check out. Please contact us at esales@tmpn.com or 061-370790 should you not received your order within the stated delivery period.

 
ZONE TOWNS DELIVERY FEE (N$)
Windhoek            Windhoek only Free
Coast Arandis, Henties Bay, Karibib, Okahandja, Omaruru, Swkaopmund, Usakos, Walvis Bay <5 kg: 40.25
>5kg: 40.25 + 2.30/kg over 5kg
North Grootfontein, Ondangwa, Ongwediva, Oshakati, Otavi, Otjiwarongo, Tsumeb, Rundu <5 kg: 40.25
>5kg: 40.25 + 4.14/kg over 5kg
South Rehoboth, Kalkrand, Mariental, Keetmanshoop <5 kg: 40.25
>5kg: 40.25 + 3.68/kg over 5kg
Other When checking out, you have the option of using your own courier.
Kindly provide the details in the message box.

Please note: The delivery fee is automatically calculated based on the weight of the items upon checkout.


Returns

    

Need to return an item? Kindly complete our Returns form here.

   

DISCLAIMER

Please note that delivery is only offered within the borders of Namibia. All products displayed on our website and within our online store are subject to availability. Please see our pricing disclaimer here.

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